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royal arcade melbourne

Confidente is located in the heart of the Melbourne CBD and contact can be made via the following details.
We are in the Elizabeth Street Annex of Royal Arcade.

(Royal Arcade is located between Little Collins St & Bourke St)
Enter the arcade via 148 Elizabeth St & take the first stairs on your right to Level 1.

How to find us

Travelling by Tram?

Any tram that runs along Elizabeth St or Bourke St will drop you off very close to the salon. The intersection at Elizabeth & Bourke st is where you will want to get off. The Collin St trams & Swanston St trams are only 1 block away.

Best Parking (most affordable) is 392 Bourke St – Book online via Secure A Spot to save before you head into the CBD.

Getting here

Suite 52, Level 1, ROYAL ARCADE, 148 Elizabeth St, Melbourne VIC 3000

+ Click HERE for the Royal Arcade shop Directory

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FLEXIBLE HOURS

SALON BUSINESS HOURS

We know your busy thats why hour hours have been set to suit all schedules

MONDAY

7.30am - 8.30pm

TUesday

wednesday

thursday

friday

saturday

sunday

7.30am - 8.30pm

7.30am - 8.30pm

10:00am - 9:00pm

8.30am - 9:00pm

8:00am - 6:00pm

11:00am - 5:00pm

Appointments at Confidente must be secured with a credit card at the time of reservation. Just like booking a hotel we hold the salon space for you. This is our 1 on 1 experience.

Securing your booking

We reserve appointments for you so we ask that you give appropriate notice when rescheduling or cancelling an appointment so that it can be filled. No shows are inconsiderate so please be courteous and contact our team if you know you can’t attend your appointment.

As a courtesy, we send reminder text messages 4 days prior to your appointment, we ask that you reply as soon as possible. If we don’t hear from you, we do follow up with a call and if we miss you we leave a voicemail. Please return our calls as appointments are at a premium and if we don’t hear from you we may need to cancel your appointment.

Failure to give adequate notice when cancelling or rescheduling will result in a charge.

Please provide 24 hours cancellation notice or a 50% fee will be charged. No Shows attract a 100% fee as others are deprived of that appointment. Thank you.

Repeat offenders future appointments will only be accepted with payment of a deposit.

TO CANCEL OR RE-SCHEDULE AN APPOINTMENT for Melbourne
PLEASE CALL 03 9663 2082

Paypal is also an option if you prefer this form of payment rather than direct CC.

Our paypal details are – sales@confidente.com.au

Gift Vouchers will be cancelled should you no show for an apt without adequate notice.

Please note all Make Up bookings that are cancelled with less than 7 days notice will still be charged in full as we outsource our Make Up artists and thus they’ve already been booked specifically for you.

CANCELLATION POLICY

We are dedicated to providing a inclusive and welcoming environment for all, a private salon that is a neurodivergent supportive space. We understand the importance of creating a comfortable space where everyone can feel relaxed and at ease during their visit.

Quiet Appointment: The salon environment is kept calm and peaceful, with minimal noise and distractions. Being a one chair salon, the space is yours for your visit and we can tailor the experience for you. 
Sensory-Friendly Spaces: We have designed the space within the salon to minimize sensory overload, with softer lighting and comfortable seating.
Communication Preferences: Our team are happy to have a silent session, please let us know this is your preference and we will keep chat to a minimum for your visit.
Sensory-Friendly Products: Option for fragrance-free products/no products.

If you have any specific needs or preferences, please don't hesitate to let us know when booking your appointment. We are committed to ensuring that your time at our salon is enjoyable and stress-free.







Accessibility

Located within the historic Royal Arcade in Melbourne, our salon is located on the first floor of the building, accessible solely via staircase, as the architectural heritage of our premises does not accommodate lifts. We understand that accessibility is important, and we apologize for any inconvenience this may cause. If you require assistance or have any concerns regarding accessibility, please don't hesitate to contact us ahead of your appointment, and we'll do our best to accommodate your needs.

Are you a skilled haircare professional looking for a career rather than a job? Are you the sort of employee who will go the extra mile for our clients? Are you looking to be paid like the professional you are? If you answered yes to all three of the previous questions, then read on.

At Confidente we are committed to the ultimate haircare experience and we believe that this can only be achieved by focusing on the clients needs one at a time. So our stylists work strictly one on one with our clients to deliver industry leading results time after time.

We offer industry leading pay rates and bonuses and offer a flexible roster that most employees dream of. Our stylists are some of the highest paid in the industry and enjoy a quality of work life balance rarely afforded to hairdressers.

A minimum of 10 years experience with the ability to both cut and colour to industry leading standards. Experience of hair extension work will be highly regarded but not essential. A strong work ethic and a can do attitude is mandatory.

Whilst we expect a high level of skill from our stylists, we are the first to recognise that hairdressing is a fluid industry that is always changing to keep pace with fashion, trends and technology. In order to stay up to date we never stop training.

If you feel you have what it takes to be on the team we would love to hear from you. Please address you resume to –

katharina@confidente.com.au

 A Confidente Career